General

How does the service work? Read our Step by Step Guide.

STEP 1 – Upon registering you will receive your Personal EshopWedrop Delivery Addresses for your online shopping in UK, Italy, Germany, France, Poland and the US. Sign up here

STEP 2 – Shop from any of your favourite online stores. Here you can find some shops ideas but always feel free to use any other shop you might prefer! Shopping ideas

STEP 3 – On the online store’s check out, use your Personal EshopWedrop Delivery Address including your EshopWedrop ID (part of the address' body). There are many online shops that they are asking to fill in the address in two lines, we also include two lines for your shopping address (this is why you will find in your shopping addresses Address Line 1 / Address Line 2). Get your address

STEP 4 – Wait for our confirmation that your order arrived at your EshopWedrop Personal Delivery Address (please consider the delivery time in the respective country according to the local delivery option you selected when you placed the online order). Once your order has arrived at the EshopWedrop warehouse, our team will it arrange for the parcel to be delivered to Latvia.

Step 5 – We know that shopping online might be stressful sometimes, that’s why we regularly inform you via e-mail about your parcels’ location and delivery status or you can check this anytime by logging into your EshopWedrop account or using the Track & Trace tool available on the EshopWedrop website. Track your Parcel

STEP 6 – You will receive an email notification, once your parcel has arrived at our main warehouse in Warsaw. Home delivery? Job address delivery? Or you prefer to personally pick up your order from a collection point? You can select the option most convenient to you as soon as your parcels have arrived at our main warehouse in Warsaw. Delivery Options

General

What is the Ne$t Programme? What are the benefits of cross-border online shopping? Why use EshopWedrop? How does the service work? Read our Step by Step Guide. My parcel was rejected at my EshopWedrop shopping address. Why?

Account

What is the Personal EshopWedrop Delivery Address? How do I know that my products were received at my EshopWedrop shopping delivery address? Where I can see my invoices? What are Drops?

Orders

What are the standard maximum dimensions allowed for one parcel? When do the parcels received at my personal online shopping addresses depart to our main warehouse in Warsaw? My parcel was rejected at my EshopWedrop shopping address. Why? How can I check my parcels and how can I find out when they arrive at destination? I made an online acquisition but I cannot see it among my parcels shown in the EshopWedrop account. Why? What can I do?

Retailers

Can I compare prices between various online shops? The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do?