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FAQ

General
What is the Ne$t Programme? What are the benefits of cross-border online shopping? Why use EshopWedrop? How does the service work? Read our Step by Step Guide. My parcel was rejected at my EshopWedrop shopping address. Why? Can I buy from other online shops? Other than those presented on the EshopWedrop website? Can I also buy from other European countries? How to Shop from the USA? What are the delivery charges for a parcel from the USA? What goods cannot be delivered from the USA to Latvia? 'Dangerous Goods’ Parcels from the USA What is EDee? What goods cannot be delivered from the UK to Latvia? What are the delivery charges for a parcel from the UK? How to Shop from the UK? What is EDee Express Delivery?
Account
What is the Personal EshopWedrop Delivery Address? How do I know that my products were received at my EshopWedrop shopping delivery address? Where I can see my invoices? What are Drops?
Orders
What are the standard maximum dimensions allowed for one parcel? When do the parcels received at my personal online shopping addresses depart to our main warehouse in Warsaw? My parcel was rejected at my EshopWedrop shopping address. Why? How can I check my parcels and how can I find out when they arrive at destination? I made an online acquisition but I cannot see it among my parcels shown in the EshopWedrop account. Why? What can I do? Can I consolidate more parcels in one order? Where and when can I collect my parcels? Can my parcels be picked up by other person? What are the times and dates for delivering parcels to my address in UK, DE, IT, PL, LT, FR and USA?
Retailers
Can I compare prices between various online shops? The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do?

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