Orders

How can I return an item through EshopWedrop?

To ensure correct tracking and processing, returns can only be arranged from the original warehouse of arrival. When you request a return, EshopWedrop will generate an invoice for the €9.98 return service fee. After the invoice is paid, you must provide a courier return label. You can obtain this label by contacting the sender or generating it yourself. Once we receive your label, the parcel will be prepared and shipped back from the original warehouse.

General

What is the Ne$t Programme? What are the benefits of cross-border online shopping? Why use EshopWedrop? How does the service work? Read our Step by Step Guide. My parcel was rejected at my EshopWedrop shopping address. Why?

Account

What is the Personal EshopWedrop Delivery Address? How do I know that my products were received at my EshopWedrop shopping delivery address? Where I can see my invoices? What are Drops?

Orders

How can I return an item through EshopWedrop? What are the standard maximum dimensions allowed for one parcel? When do the parcels received at my personal online shopping addresses depart to our main warehouse in Warsaw? My parcel was rejected at my EshopWedrop shopping address. Why? How can I check my parcels and how can I find out when they arrive at destination?

Retailers

Can I compare prices between various online shops? The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do?